Reference

What You Agree To When You Use mamubet

These terms set out the rules that apply when you open an account, place a bet, or move funds through DANA, OVO, or GoPay on mamubet.

Covers all account activityApplies to DANA, OVO, GoPay transactionsEligibility depends on local lawUpdated when rules changeContact support if anything is unclear
mamubet What You Agree To When You Use mamubet
REACH OUR TEAM

Where to Go When You Have a Terms Question

If any clause in these terms is unclear — whether it covers wallet verification, account suspension, or a specific transaction via DANA or GoPay — our support team can walk you through it. Reach out through live chat, email, or the help form inside your account. Players in Surabaya and Bandung use the same channels; there is no separate regional line.

Live Chat Open the chat widget from your account dashboard at any time. It connects you to an agent who can clarify specific clauses or flag a dispute.
Email Support Send a detailed message to our support address listed in your account settings. Include your account ID and the specific term you are asking about.
Help Form Submit a structured request through the in-account help form. Use this for anything tied to wallet transactions — DANA, OVO, or GoPay disputes covered by these terms.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms are not just rules we enforce on you — they also lock in what we owe you. This section covers how we handle your data, how your account is secured, how long we keep records, and how to request changes.

Data Handling We collect only the data needed to run your account — registration details, transaction records for DANA, OVO, GoPay activity, and session logs. We do not sell your data to third parties.
Account Security Your account is protected by password verification and OTP confirmation on login attempts from new devices. If you notice unusual access, contact support immediately through live chat.
Record Retention We keep transaction and account records for the period required under applicable law. You can request a copy of your own activity log through the help form in your account.
Requesting Changes To update personal details or raise a dispute about how your data is handled, submit a request via email or the help form. We aim to respond within the timeframe set by applicable law.

Common Questions About mamubet Terms and Conditions

These are the questions we get asked most often about how our terms work, what they cover, and what your rights are as an account holder.

Yes. Every transaction on your account — whether you deposit via DANA, transfer through OVO, or withdraw to GoPay — falls under these terms and any specific wallet conditions published at checkout.

We post a notice on the platform and, where possible, send an alert to your registered account. Continued use after the update date means you have accepted the revised terms.

Yes. We may suspend or close an account if activity breaches these terms — including fraudulent transactions, multiple accounts, or accessing from a region where local law prohibits it.

Use the in-account help form or contact us via live chat. Include your account ID, the date of the transaction, and the wallet used — DANA, OVO, or GoPay — so we can locate the record.

The core account terms apply to all activity. Individual promotions or game-type offers may carry specific rules, which are published separately and take priority for that offer only.

We retain records for the period required under applicable law and regulation. You can request a copy of your data before or after account closure through the help form.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.